Returns & Exchanges

At Magic, we want you to be completely enchanted by your purchase, which is why we offer a seamless 30-day return policy for all unused items in their original packaging. Whether you need a different size or a full refund, our team is here to ensure your shopping experience remains truly magical.

Return Process

• 1.
  Start Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in their original box and include all tags, manuals, and accessories to ensure a smooth processing experience.

• 3.
  Attach the Label

  Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your return parcel.

• 4.
  Drop Off and Track

  Take your package to any authorized carrier location and keep your tracking receipt; once received, we will process your refund or exchange within 5-7 business days.